Health World Tourism

Platform: [Website name] & [Mobile application name]

1. Introduction

This Privacy Policy is prepared to explain how personal data collected through the website and mobile application operated by Health World Tourism Company LTD. (“Company”) is processed, protected, and to inform users of their rights. Our company conducts international patient referral and consultancy activities in the field of healthcare services.

2. Data Collected

The following types of data may be collected from our users:

• Identity Information: Name, surname, date of birth

• Contact Information: Email, phone number

• Health Data: Type of treatment requested, preliminary diagnosis information, uploaded reports

• Device Information: IP address, device type, session information

• Location Data: Location information obtained with the user's explicit consent

• Transaction Security Data: Login/logout times, transaction history

3. Purposes of Data Processing

The collected data may be used for the following purposes:

• Ensuring communication with healthcare providers

• Planning and coordination of the treatment process

• Organization of appointments and travel arrangements

• Improving service quality and enhancing user experience

• Fulfilling legal obligations

• Statistical analysis and system security

4. Data Sharing

Your personal data may be shared with the following parties:

• Contracted hospitals and healthcare professionals

• Domestic and international business partners

• Official institutions within the scope of legal obligations

• Cloud service providers and technical infrastructure partners

Data sharing is carried out only in accordance with your explicit consent or in cases permitted by KVKK and relevant legislation.

5. Data Retention Period

Your personal data is retained for the duration appropriate to the purpose of processing. At the end of this period, the data is deleted, destroyed, or anonymized in accordance with the legislation.

6. User Rights

Under KVKK and GDPR, you have the following rights:

• To learn whether your personal data is processed

• To request information if it has been processed

• To learn the purpose of processing and whether it is used in accordance with the purpose

• Request correction if the data is incomplete or incorrectly processed • Request deletion or destruction of the data • Know the third parties to whom the data is transferred • Object if an adverse situation arises as a result of analysis by automatic systems • Request compensation if you suffer damage due to unlawful data processing 7. Cookies and Tracking Technologies Our website and application may use cookies and similar technologies to enhance the user experience. You can manage your cookie preferences through your browser settings. 8. Security Measures Technical and administrative measures are taken to ensure the security of your data. These measures include encryption, access control, secure server infrastructure, and regular audits. 9. Contact You can submit any requests and questions regarding your personal data through the following communication channels: 📧 Email: [email protected] 📍 Address: Office 408, Screenworks 22 Highbury Grove, London, United Kingdom, N5 2ER 📞 Phone: +447346570550